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WalkingPad Denise Austin 2.0 Foldable Treadmill
Select Your Model
Denise Austin 2.0 Treadmill
18.1'' Comfortable Deck
Denise Austin Treadmill
Shipping Policy
Order Processing Time
- Processing time is the time between when you place the order and we ship your order.
- Most orders are processed within 48 business hours. Orders on the weekend may take longer.
- Our warehouse operates Monday - Friday during standard business hours. During holidays we make every effort to reduce delays.
Shipping Cost & Transit Time
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Country |
Shipping Time |
Shipping Cost |
Courier |
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USA |
3-5 days |
1. Free Shipping (Orders >$100)
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Fedex, UPS |
Total Delivery Time = Processing Time + Shipping Time ( depending on your location)
Shipping Location
- We currently ship to the contiguous United States only.
- P.O. Box or APO/FPO/DPO and International delivery are not available now.
Tracking
- You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
- Tracking information may take 48 to 72 hours to update.
- If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.
*If your country is not listed, you can visit our Where To Buy page to view other purchase channels.
*If you need to buy some accessories, please get in touch with our customer service: [email protected]
15 DAYS PRICE PROTECTION
WalkingPad will give you a refund for the difference in price if the item you bought from our official website is available for a lower price within 30 days. Given that other versions of WalkingPads are sold in other countries, we will only protect your price for the same version in the same country you bought it.
Please Contact us with your order number if you need help.Return & Refund Policy
WalkingPad will give you a refund for the difference in price if the item you bought from our official website is available for a lower price within 30 days. Given that other versions of WalkingPads are sold in other countries, we will only protect your price for the same version in the same country you bought it.
Please Contact us with your order number if you need help.RETURN & REFUND POLICY
We want you to feel confident when shopping with WalkingPad. If you are not completely satisfied with your purchase, please review the return and refund policy below.
This policy applies only to products purchased directly from WalkingPad.com. If you purchased your WalkingPad product from Amazon, Walmart, another retailer, or a third-party website, please contact the original seller for return instructions.
30-DAY RETURN POLICY
Eligible products purchased directly from WalkingPad.com may be returned within 30 days of the delivery date.
To qualify for a return:
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The product must be returned in its original packaging whenever possible.
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The product should be in the same condition in which it was received.
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All original accessories, parts, manuals, and promotional gifts must be included.
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Proof of purchase is required.
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The return must be authorized by our customer service team before the product is shipped back.
Products returned with missing parts, damage caused by the customer, excessive signs of use, or missing promotional gifts may be subject to a partial refund or deduction.
Returns requested more than 30 days after delivery are generally not eligible for a standard return. Warranty-related issues may still be covered under our warranty policy.
HOW TO REQUEST A RETURN
To start a return, contact our customer service team at:
Please include:
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Your order number
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The email address used to place the order
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The product you would like to return
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The reason for the return
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Photos or videos of the product and packaging, if requested
You may also log in to your WalkingPad account to review your order information.
Once your request has been reviewed and approved, our after-sales team will provide return instructions and confirm any applicable return shipping charges.
Please do not ship a product back without receiving return authorization from our customer service team.
RETURN SHIPPING COSTS
Return shipping responsibility depends on the reason for the return.
Returns Due to Customer Preference
If the return is requested for reasons such as:
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Accidental order
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No longer needed or wanted
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A better price was found elsewhere
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Incorrect size, color, style, or model was ordered
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The product is not suitable for the customer's intended use
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Other change-of-mind reasons
the customer is responsible for the return shipping cost.
Original shipping and delivery charges, if applicable, are non-refundable.
Damaged, Defective, or Incorrect Items
If your product arrives damaged, defective, or different from the item you ordered due to an error on our part, please contact us as soon as possible.
Once the issue has been verified, WalkingPad will provide an appropriate solution and will cover reasonable return shipping costs when a return is required.
RETURN SHIPPING OPTIONS
Once your return has been approved, you may be offered one of the following return methods.
1. Ship the Product Yourself
You may arrange return shipping using a carrier of your choice.
Because WalkingPad products are large and heavy, we strongly recommend using a trackable and insured shipping service.
WalkingPad is not responsible for return shipments that are lost or damaged before arriving at our return facility.
Please contact our customer service team before shipping to confirm the correct return warehouse address.
2. WalkingPad Prepaid Return Label
In some cases, we may provide a prepaid return shipping label.
The return shipping fee will be deducted from your refund and may vary depending on the product, package size, shipping distance, and carrier rates.
Estimated return shipping fees may start from:
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$100 or more for selected models including C1, P1, C2, and A1 Pro
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$120 or more for selected models including X21, R1 Pro, and R2
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$120 or more for standing desks
The final return shipping charge will be confirmed with you before a prepaid return label is issued.
RETURN WAREHOUSE
Do not send a return to this address until your return has been approved by our customer service team.
JZG (jsms)
888 Vintage Ave
Ontario, CA 91764
United States
Phone: +1 781-809-1779
Return warehouse information may change depending on the product and your location. Always follow the return instructions provided by our customer service team.
FREE GIFTS & PROMOTIONAL ITEMS
If your order included a free gift or promotional item, it must be returned together with the main product when required.
If a required promotional item is not returned, its retail value may be deducted from your refund.
ACCESSORIES
Return eligibility and shipping charges for accessories may vary depending on the product and order value.
For treadmill mats, handrails, power adapters, remote controls, safety keys, and other accessories, please contact our customer service team before initiating a return.
Original shipping and delivery charges are generally non-refundable for returns made for customer-preference reasons.
REFUNDS
Once your returned product has arrived at our return facility, our team will inspect it.
If the return is approved, the refund will be issued to your original payment method, less any applicable return shipping charges, missing-item deductions, or other previously disclosed fees.
Approved refunds are generally processed within 3–5 business days after the return has been inspected.
After we issue the refund, your bank, credit card provider, or payment service may require additional time to post the funds to your account.
PARTIAL REFUNDS
A partial refund may apply if:
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The product is returned with damage not caused by WalkingPad
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Parts, accessories, manuals, or original components are missing
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Required promotional gifts are not returned
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The returned product shows excessive use or is not in its original condition
Any applicable deduction will be communicated after the returned product has been inspected.
DELAYED OR MISSING REFUNDS
If you have not received your refund after we have confirmed that it was processed:
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Check your bank or payment account again.
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Contact your credit card provider or payment service, as processing times may vary.
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Contact your bank to ask whether the refund is still pending.
If you have completed these steps and still cannot locate your refund, please contact:
PAYMENT DISPUTES & CHARGEBACKS
If you have a concern regarding an order, return, or refund, we encourage you to contact our customer service team first so we can work with you to resolve the issue as quickly as possible.
If a payment dispute or chargeback has already been opened with your bank or card issuer, the transaction may be temporarily controlled by the financial institution. In some cases, this may prevent us from issuing a separate refund while the dispute remains active.
If you have already opened a payment dispute, please let our customer service team know so we can assist you appropriately.
EXCHANGES
We currently offer exchanges primarily for products that are confirmed to be defective, damaged, or incorrect.
If you believe your product qualifies for an exchange, please contact:
Our customer service team will review your request and provide the appropriate next steps.
Please do not return or exchange a product without prior authorization.
WARRANTY
WalkingPad products purchased directly from WalkingPad.com are covered by a 1-year limited warranty, subject to the applicable warranty terms.
If your product develops a covered defect during the warranty period, please contact our customer service team for troubleshooting, repair, replacement, or other available warranty support.
For warranty claims submitted more than 30 days after delivery, shipping responsibilities may vary depending on the issue and warranty coverage.
For complete warranty information, please refer to our Warranty Policy or contact:
NEED HELP?
If you have any questions about a return, refund, exchange, or warranty claim, please contact our customer service team.
Email: [email protected]
We are happy to help you find the best solution for your order.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
DENISE AUSTIN 2.0 TREADMILL
Foldable Side Handles
Smart SpeedDial™ CONTROL
Flat Storage
HIDE IT AWAY
The running machine features a space-saving design that helps maximize your living area. Simply fold it flat for easy, convenient storage.
SPACE-SAVING CLASSIC FOLD
Lift the handrail when you're ready to run. When finished, it folds neatly onto the half-folded deck to create a compact profile.
GET ACTIVE INDOORS
Reach your daily 10,000 steps at home and keep moving no matter if it's rainy, snowy, or windy outside.
EASY TO MOVE
Smooth transport wheels and a lightweight frame make it simple to glide around whenever you need more space.
READY RIGHT OUT OF THE BOX
The Denise Austin 2.0 walkingpad treadmill arrives fully assembled. Just unbox, unfold, and start walking or jogging within minutes.
FOLDING SIDE HANDLES
The folding side handles are there when you need them. They give you that extra balance and confidence when you run faster.
DEVICE HOLDER
Binge your favorite shows while the miles fly by. The built-in holder keeps your tablet or phone safely nearby.
3 HP DURABLE MOTOR
A quiet brushless motor delivers smooth performance, allowing you to exercise at any time without disturbing others.
240 LB MAX USER WEIGHT
A reinforced metal frame provides steady support for users of various shapes and sizes.
18.1'' COMFORTABLE DECK
The spacious walking surface allows natural strides and gives you more confidence while jogging.
1 - 7.5 mph
From relaxing walks to calorie-burning jogs, it supports multiple styles that help improve endurance and support weight-loss goals.
SoftStep™ Cushioning
Advanced shock absorption helps reduce stress on knees and ankles for smoother, more comfortable sessions.
BUILT FOR DAILY PERFORMANCE
Durable components and reliable engineering keep the treadmill ready for your everyday fitness routine.
FREE KS FIT APP
Track your steps, monitor your progress, and explore AI-powered insights to stay motivated and build healthier habits.
BLUETOOTH
Connect with fitness apps like Kinomap* and explore virtual walking or running routes from around the world.
Awards For The Best In Design
Our foldable treadmills and benches have earned global design awards for their innovative space-saving folding design, refined aesthetics, advanced manufacturing, and user-friendly functionality.
IF Design Award for 2019, 2022
Good Design Award for 2020
Red Dot Design Award for 2019, 2022, 2026
FREE SHIPPING
Free US shipping on orders ≥ $100
1-YEAR WARRANTY
1-year warranty with optional extension available.
HSA | FSA ELIGIBLE
Invest in your health with your pre-tax dollars
30-DAY RETURNS
Easy returns and repairs within 30 days.
GET FITTER ANYTIME, ANYWHERE
PERFORMANCE SPECS
| Technical Parameters | |
| Product Name : | WalkingPad Denise Austin 2.0 Foldable Treadmill |
| Motor : | Brushless motor |
| Body material : | Aluminum alloy |
| Panel connection : | OLED screen |
| Rated Power : | 918W |
| Display Feedback : | Time, Speed, Distance, Calories, Steps |
| Speed Range : | 1–7.5 mph (12 km/h) |
| Fold Technology : | YES |
| Unfold Size : | 56.6 x 39.5 x 29.3 in (1437 x 1004 x 744 mm) |
| Folded Size : | 7.6 x 38.7 x 29.3 in (194 x 983 x 744 mm) |
| User Capacity : | 240 lb (110 kg) |
| Running Area : | 47 x 17in (1200 x 440mm) |
| Other functions : | Overload protection, automatic standby, child lock function |
| Frequency : | 50- 60Hz |
| Voltage : | US Version: 110V |
| Package Included | |
| WalkingPad x 1 | Power Cord x 1 |
| Safety Key x 1 | Allan Wrench x 1 |
| Packing Detail | |
| Net Weight : | 83.8 lb (38kg) |
| Gross Weight : | 94.8 lb (43kg) |
| Additional Option | |
| APP : | KS Fit |
| Apple Watch : | Yes. Connect the KS Fit app to your iPhone and pair it with your Apple Watch. If heart rate data doesn't appear, ensure both devices are properly connected. |
| Color option : | Gray, Powder Blue, Taupe |
WalkingPad Denise Austin Home Treadmill Questions
1. Which One is The Best to Choose?
1. Which One is The Best to Choose?
The ideal choice depends on your fitness goals and needs.
If you're primarily looking to walk more and don't need high speeds, a home walking treadmill is perfect for you. These models are great for small spaces and tight budgets - options like the C1, C2, P1, and A1 Pro WalkingPads fit the bill. Our walking pads top out at 3.7 mph, weigh as little as 48 lbs, and the Pro line supports up to 300 lbs. All WalkingPad home walking treadmills come with two built-in wheels, making them easy to store and move.
If jogging is more your style, a 2-in-1 foldable home treadmill is a better fit. These versatile models work for walking, jogging, and even running, with a maximum speed of 7 mph. Check out the R1 Pro and R2 treadmills. All our 2-in-1 home treadmills also feature an ultra-quiet motor, LED display, sturdy handles, and a safety key - designed to keep you safe during your at-home workouts and make them convenient.
Third, if running is your main focus, the X21 and WalkingPad Denise Austin models are excellent choices. These foldable treadmills let you enjoy running whenever you want, right from home.
2. How to Choose The Best Home Treadmill?
2. How to Choose The Best Home Treadmill?
With so many home treadmills on the market, each boasting different features and specs, it's easy to wonder: which one is right for me? What factors should I consider before buying? If you're new to shopping for a home treadmill, you'll find the answers below.
While price and design matter when buying a home treadmill, it's equally important to focus on performance and functionality. Different living spaces and fitness goals call for different treadmill solutions. Here are 8 key factors to consider:
1. The Running Belt: The length and width of the running belt are critical, as it's the part you interact with most—and directly impacts comfort and safety. A longer, wider belt provides more room to move, allowing for a fuller range of motion and more effective workouts. Choose based on your height: a 55-inch-long belt works well for most people's walking or running needs, but taller individuals may benefit from a wider or longer option.
2. Horsepower: This determines a treadmill's speed capability. For walking or light jogging, 1 HP (horsepower) is sufficient. If you plan to run at faster speeds, opt for a model with 1.5 HP or more.
3. Space-Saving Design: Whether a treadmill is foldable is a key consideration, especially for apartments or small homes. Foldable models can be easily stored under a desk, bed, or sofa after use, helping maximize your living space.
4. Fitness Goals: Home treadmills generally fall into two categories: those for walking and those for running. Walking-focused slim pads require fewer features than running treadmills. Staying active daily should be simple—no need for unnecessary complexity.
5. Budget: Before purchasing, clarify your budget and the features you need. Investing in a treadmill that aligns with your goals ensures you'll actually use it; overspending on unneeded features or skimping on essentials can lead to dissatisfaction with your purchase.
6. Additional Features: Experienced runners may want extra features, such as higher speed settings or a clear display that tracks metrics like speed, time, and distance. These can enhance your workout experience and help monitor progress.
3. How Often Should You Lubricate The Treadmill Belt?
3. How Often Should You Lubricate The Treadmill Belt?
Typically, a home treadmill requires lubrication after every 40 hours of use or once every 3 months—whichever comes first. For the most accurate guidance, always refer to your treadmill's user manual, as specific recommendations can vary by model.
4. What's The Best Inexpensive Treadmill?
4. What's The Best Inexpensive Treadmill?
When it comes to affordable home treadmills, "inexpensive" doesn't have to mean sacrificing quality. Compared to traditional gym treadmills, home models are far more budget-friendly while still delivering the full convenience of indoor walking, jogging, and running. Price differences typically come down to variations in features, speed, and functionality. For instance, a walking pad is more economical than a running-focused treadmill, as the latter usually includes a wider belt, higher maximum speed, and a more powerful motor to support intense workouts.
5. Does A Treadmill at Home Help to Lose Weight?
5. Does A Treadmill at Home Help to Lose Weight?
Always consult your doctor before starting a new exercise routine. We all know that staying active through regular exercise is key to feeling good and supporting weight loss—and having a home treadmill removes a major barrier: time. With a convenient way to work out daily, you're more likely to stick to a routine and feel your best.
It's true that consistent walking or running on a treadmill burns calories, but weight loss results depend heavily on your exercise approach. For example, a 10-minute run—even at a fast pace—won't yield significant weight loss benefits. However, maintaining a steady routine of 30-minute sessions at 6 to 8 miles per hour (mph) can lead to more noticeable results, especially when paired with a balanced lifestyle.
6. Is Running on A Treadmill Better Than Running Outside?
6. Is Running on A Treadmill Better Than Running Outside?
For many, running on a treadmill does offer distinct advantages over outdoor running. First, home treadmills like the Denise Austin G1 require minimal space and save valuable time—no more dealing with traffic to get to the gym, or waiting for an available machine once you're there. Having a walking pad or treadmill at home eliminates these hurdles, making consistent exercise far easier. It's an investment in your health and daily well-being.
Second, all WalkingPad home treadmills feature a professional four-layer running deck, designed to reduce impact and noise. This engineered shock absorption helps protect knees and ankles from the strain of repetitive motion—something hard pavement can't match, as it transmits more force directly to your joints.
Third, treadmill running gives you complete control over your schedule. There's no need to plan around weather, class times, or crowded spaces; you can walk, jog, or run whenever it fits your day, and even pair your workout with your favorite music or podcasts. Few things beat unwinding after a tough day with a long run to your go-to tunes, all from the comfort of home.
7. Should I Buy A Folding Treadmill?
7. Should I Buy A Folding Treadmill?
A folding treadmill is a smart choice for many—especially if you work in an office, live in an apartment, or reside in a small space. When you're done using it, simply fold it up and tuck it under a desk, bed, or sofa, keeping your living area uncluttered. This way, you can maintain your living space as you like it while staying consistent with your fitness or weight loss goals. It's a practical solution that blends functionality with space efficiency.
8. Why Choose The WalkingPad Home Treadmill?
8. Why Choose The WalkingPad Home Treadmill?
As a leader in folding treadmills, WalkingPad delivers slim, space-saving home treadmills that combine compact design with exceptional build quality. Our products have earned numerous international awards for both quality and innovation in design.
At WalkingPad, we're committed to providing users with superior product quality and outstanding customer service. Over the years, we've invested heavily in technological advancement, boasting 6 international awards, 220 patent applications, and 19 granted patents to date. Backed by rigorous quality standards and a customer-first mindset, WalkingPad treadmills have built a strong reputation among users worldwide.
With three factories across different cities, we ensure access to cutting-edge technology and efficient delivery. Our team of over 80 quality experts oversees every step of production: each foldable treadmill undergoes multiple rounds of research, design refinement, development, and durability testing before reaching customers. This dedication is why WalkingPad treadmills are known for their long lifespan, sleek appearance, smooth operation, and reliable performance.
With more than 20 years of industry experience, WalkingPad stays at the forefront of innovation, offering thoughtful, all-around service. Choosing a WalkingPad home treadmill is a smart investment in your fitness journey—get yours today!
9. What's The Weight Limit?
9. What's The Weight Limit?
The WalkingPad Denise Austin model weighs 84 pounds (lbs) and has a maximum user weight capacity of 240 pounds (lbs).
10. Is It Okay to Place and Use This Treadmill on Carpet?
10. Is It Okay to Place and Use This Treadmill on Carpet?
We do not recommend placing or using the treadmill directly on carpet, as this can lead to overheating of the treadmill. However, you can use it safely on carpet by placing a treadmill mat underneath the treadmill. This not only helps prevent overheating but also enhances safety, reduces noise, and extends the treadmill's lifespan.
