Cody N.
Love the walking pad. The mobile app could be significantly better.
Bassem G.
The automatic mode does not work properly. It goes very fast then it just slows down and stops. As for the Manual mode, you can only increase or decrease the speed by 0.5 km/h, so its either 0.5 or 1 or 1.5 or 2. No in between....
Cynthia B.
I have experienced several issues.
1. Lost my balance and accidentally stepped on frame. Frame cracked off - poor design.
2. I purchased pad to go under as my stand up desk is on carpet. After a few months I started having a loud/popping noise when I walk on it. Reached out to support and was told it was because I have pad on carpet and the machine is flexing, so I should move to hard surface.
3. The remote WILL NOT work! I have tried everything and the only way to use is with my phone app. This is a huge problem because the preset speeds are either too slow or too fast. The only way to adjust speeds in between is with the remote. I have contacted support for help, they told me someone would email me.
Benjamin L.
poor setup instructions. remote was annoying. not the best.
Elisabeth N.
I absolutely love my walking pad! It fits perfectly under my work desk and I have been using it while working to help me keep moving during work shifts. It is wonderful, so glad I made the purchase.
John M.
After having a Total Knee Replacement, it was recommended by a physical therapist to start a home walking program to compliment my therapy which is quite extensive. Since I have a couple of standing desks at home, I knew there were available treadmills. Although I would not attempt to use it at my standing desk, I found the WalkingPad C2 Foldable with a Detachable Handrail and I could not be happier.
Esther R.
I love this product
Sara
I'm happy with my purchase overall. The deciding factor was that this can fold--I didn't see any other brands that could do it. I'm at my desk a lot of the day, so it's not realistic to be standing/walking the whole day. I'm able to fold it and put it parallel to the wall under my desk such that I can still get close enough to the desk with my office chair when I want to sit. I will note that I purchased the mat to go underneath and with the mat it's not as easy to move the walking pad, and it is quite heavy. But I'm a small woman and able to do it; it just takes some effort. I'm glad I got the mat so I don't have to worry about damaging my floors. I think the pad is pretty quiet and since I use a headset I am able to use it during meetings. I haven't downloaded the app--it's been easy enough to just use the included remote. And I only had to adjust the belt once, when I first got it. I love the blue color too!
Julie C.
I use it daily and really helps me to get my target steps. It's a good machine but it's not as quiet I hoped.
Dorsey D.
We love it! We use it a couple days of week on off days from the gym. High quality product that provides a full size treadmill workout. Highly recommend.
Bobby G.
My wife and kids love it. Great service by the servicing team and a great product so far. Easy to setup and use
Stephanie L.
I like the Walking Pad overall. I wish it had a handle to move it more easily and it is pretty heavy when you want to move it around. It has wheels which help. It works great so far and I’m getting extra steps in. It’s harder to do work though than I thought. I have to keep the speed at 1.0mph or less to work on my computer and even then I can only do basic things. If it’s a task that requires a lot of thought and speed I have to stop the pad so I can concentrate and finish faster. It’s great for talking on the phone but you could always just walk outside or around your home. Like I said, overall it does what it says and is helping with extra steps.
Nereida P.
Love it! No complaints. It works great!
JESSICA R.
The KS-C2 walking pad seems great. It arrived a couple of weeks ago - I have tried it out, but do not have everything fully set up yet to use it regularly because the walking pad mat has not arrived. I am still waiting for a new shipment to arrive and then hopefully one will be sent to me. In general, even though the walking pad is extremely heavy, it is easy to maneuver with the wheels. I will be able to provide a more accurate review once it’s in use regularly.
Carolyn M.
The auto mode does not work at all. It starts and then shuts off after about three seconds every time. I don’t know why that happens.
Missy L.
I love having the convenience of being able to walk indoors when the weather doesn’t allow for it outside seeing as we live in Montana. My one complaint is that even though I ordered the US version, the units are metric (km) as opposed to imperial (mi). I tried switching to imperial in the app but got the message “The current device does not support imperial.” This is disappointing but doesn’t affect the function of the walking pad, so I’ll just deal with it.
Philip B.
Being able to get my steps in while there is snow outside is perfect. The walking pad arrived quickly and was easy to set up!
Deborah E.
I just had a hip replacement and this is great therapy( hence the walker !). Still waiting for the mat.
Katrina H.
I'm SO glad I bought myself the C2 Walking Pad! I am getting more exercise / more steps in each day than I ever have before. I am able to use it while I work or while I watch tv (which helps me feel more productive that I am "walking" while I watch a show or two). I've already encouraged others to purchase one when they ask me what I do for exercise. I actually look forward to using it, which is at least twice every day. Great purchase! I highly recommend!
Ann M.
This is a great walking pad for small spaces. I've only used it five or six times, but I'm happy with it for what it is.
Pam D.
Amazing! Use it 2-3 hours a day while working; can't believe I spent all those years just sitting at a desk. I fold it up for when I want to stand or just toss a standing pad on top of the Walking Pad for when I stand. Love it!
B L.
The walking pad works fine, and is easy to fold up. the plug somehow got pushed inside the body of the treadmill, but I was able to reconnect it at least once. The remote never worked for me, so I can only operate it with the app and the app is awful (read the app store reviews). Right now, the sync to apple health not working, but the "help" form in the app is also not working. The product is overall functional but not the highest quality and support is minimal to non-existent.
Elvia U.
Sleek, lightweight, fits anywhere!
Stephanie W.
Great exercise!
Belle S.
I gained a few pounds working from home since I no longer have access to our on-site gym at the office. We go to the Y but only for a mere 30-45 minutes on weekdays and at least 1 hour on weekends. Back at the office, I was able to walk on the treadmill 3 times a day and loved it!
I heard about the Walking Pad from Dr. Stephen Cabral and he had some good things to say about it so I decided to order one during their Black Friday sale.
I have been using it every day since it arrived. Chris has been getting on it every night as well after dinner. We both love it!
I would have given it 5 stars but it won’t connect to my bluetooth rendering the app useless. Other than that, it’s a keeper!
Craig s.
Package arrived badly damaged but the Walking Pad inside was fine. I am learning to use it and still need to figure out how to use the automatic mode. I want to be able to set the speed just by walking. I have not figured out whether the distance is in miles or kilometers. The product looks great. The narrow and somewhat short walking surface does not allow for missteps. I have stepped to the side and to the back too far and almost wiped out. I wish that it was possible to turn the machine on and off with the remote so I didn't have to bend over to operate the switch. I would say I am 90% satisfied with the Walking Pad.
samantha s.
Obsessed! Easy set up, easy to use and absolutely addictive. I’ve had a standing desk for 5+ years, but the treadmill uplevels everything - am easily adding 10k+ steps to my day without missing a minute of work, as time flies when you’re busy and the next thing you know, you’ve walked 4 miles! It takes a little getting used to re typing and point/clicking with accuracy - I anchor my wrists on my desk to help lessen any “bouncing” - and find I’m most comfortable at 2 mph as it’s a perfect “rhythm”. It also folds relatively easily and stores under my standing desk when not in use.
The only downside is my garmin doesn’t count my steps (the device only counts steps when you’re swinging your arms), but I see my step count on the treadmill’s digital screen, and my garmin/whoop do capture and record the increase in heart rate, calorie burn and low aerobic activity. If you’re thinking of getting one, just do it. I love love love it!
Leann O.
Absolutely love my walking pad! Love how it folds up. It runs great!
Vicky L.
Very nice machine but very poor service . I bought from Iron USA.
Former person plead good. New person of ItonUSA is completely not good in customer service, not knowledgeable
And very poor in communication.
Heidi L.
Such a great little purchase! Smooth walk and the easiest assembly (or lack of!)!
Kendra H.
LOVE my walking pad!!! My daily steps have doubled in the last three weeks since I purchased it and I am loving being able to be active more throughout the day. It's also so nice to be able to walk after the sunset!!
Esther G.
I am loving my walking pad! It is so easy to set up and I am getting more steps/miles than ever before:)
Mary M.
Absolutely love my walking pad. Hitting 10k+ steps without even noticing while working. Smooth operation, lite, easy to move and use.
Suzanne g.
The walking pad is quiet. Remote works the different speeds nicely. It is easy to fold up to put away. My only issue is I wish the plug was not right near the wheels to move and store it, so I have to remove entire plug from unit itself nevermind wall, to roll it away
Beau T.
This has made exercising so much more convenient. 30 minute each night to get a good sweat in and burn those calories. I don't know why I didn't buy a walkpad sooner!
Claudia C.
Broke immediately
Corey T.
Really easy to use and has been a huge improvement on my day and overall mood.
The app really needs to be improved and probably needs a different developer. I’m very uncomfortable with having it on my phone and using it. Only downside to the purchase.
Tash B.
Love how helpful this is for getting steps in if you work remote. In 2hrs of meetings I’m getting 10k steps in:) I do wish that the plug was on the side so it didn’t obstruct trying to push this against the wall. It would also be nice if it could be stored on its side vs flat on the floor. Lastly, the step counter app is immaculate if you don’t connect while you’re walking, sometimes I’ll forget so it would be nice if the data was stored locally on the treadmill to auto update when you connect the app after the fact. Also noticed sometime it won’t update apple health kit steps accurately so I think that would be an easy software update.
Otherwise, great purchase! Highly recommend
Manon P.
Un tapis de bonne qualité, il permet de marcher très naturellement à plusieurs vitesses. La télécommande fournie est très pratique. Le tapis est un peu lourd, mais les roulettes situées à lavant permettent de le déplacer facilement. Je suis très satisfaite de mon achat.
JUDY R.
Love the walking pad. The remote does not work very good but the app is great
John K.
Great. Big fan. Auto mode is somewhat confusing. But manual is great!
Jessica N.
Purchased to use while working and it's so nice to hop on for 30 minutes to an hour and walk a slow pace and respond to emails or have a call.
Erin H.
I’m somewhat disappointed in this machine. Sure got home, unpacked it and got it going. Went to fold it up and moved it forgetting it was plugged in, and the clip broke immediately, so now it cannot be unplugged or the connector inside pushes in. This is going to make it hard in the future when it gets moved or unplugged if someone doesn’t know. For the price of this machine, I’m terribly disappointed that the parts are so easily broken.
Sallie F A.
Works pretty well for a portable treadmill. I enjoy walking on it in my den while watching tv. Getting my exercise in the comfort of my own home during this record breaking heat!
Janelle S.
I love this walking pad when it is actually working.
Pros:
- Folding
- Clean nice design
- Perfect size and fits under desk nicely with good features such as app and remote
- Price is fair for the quality
Cons:
1. No shock absorption
2. Belt shifts
3. The biggest complaint I have, which is the only reason I couldn't give this a 4-5 star review, is that it often has trouble getting started. I hit start, and the belt starts and then 3 steps in it stops. I repeat this cycle a few times, sometimes I reboot it, etc. etc. I troubleshoot for about 5 minutes and then it will run perfectly fine for the next hour until I step off and I end up back at square one. It doesn't do it every time, and I can not find any information on how to troubleshoot this issue.
Kaleen L.
My walking pad came with many problems. A broken socket, the remote stopped working, and the app wouldn’t connect to my walking pad and when it DID, it would automatically unsync with my phone and turn off the walkingPad mid walk. I had gone back and forth with their customer service team for MONTHS. They would not believe the things were happening even after several videos, and months of contact. I talked with the same customer service representative throughout the several months I was having problems and she would ask the same questions over and over and it seemed like she could remember one conversation to the next, even when talking over email and responding to emails she had sent previously. I expressed how unhappy I was and they said they believed they were giving me quality service. I have had nothing but problems with the walking pad since I bought it. So much so that I don’t even want it anymore. I expressed this, and they said again that they thought they were giving me quality service. I don’t feel like my voice was ever heard and I never got any solutions to any of the problems I was having. I spent a lot of money to get JUNK that doesn’t even do what it was intended to do. It’s pretty much a paperweight at this point and they keep saying they’re giving me quality service. SOMEONE PLEASE COME GET THIS PIECE IF JUNK OUT OF MY HOUSE, I will pay for someone to take it at this point. I’m sick of looking at it and I’m sick of talking with these customer service people that have offered me no solutions. DO NOT BUY A WALKING PAD. Don’t say you weren’t warned
Christine S.
Was recommended by a co-worker. I love it. Compact, quiet and decent price!
Julie C.
I love this walking pad! It feels safe to walk on and I can finally get my steps in during the day without having to worry about this heat. And best part it fits under my desk! Its awesome :)
Kayla R.
Still setting up the home office but this foldable treadmill is great! Easy to use and jump on whenever I can get a quick walk in since it’s way too hot this summer to walk outside right now. Can’t wait to setup my desk so I can start getting steps while I work. Definitely recommend!
Jennifer B.
Super easy to use and has worked well for me. It nice to just be able to get some extra steps in while I watch TV and not have a huge treadmill that takes up a lot of space.
Kathleen W.
Love my walking pad . I sit a lot for work and it is nice to be able to move during the day :)
Isabel
Loving the experience so far!
I received the blue C2 model today and it was really easy to set up. The packaging was sturdy and other than it being heavy, it was straightforward to unbox. After making sure the belt was centered and on straight, I had to walk .6 miles to unlock speeds higher than 1.9 mph. I could have downloaded the app and unlocked the higher speeds that way, but I chose not to use the app and keep it simple.
I set it up under my desk and next thing I knew I'd been walking for 2 hours! 9k+ steps later, my legs and joints feet great. I'm looking forward to getting more steps in and getting my butt out of my chair!
5 stars because:
- the buying process was easy
- shipping was straightforward and took about a week
- the treadmill was a breeze to set up
- I like the look and feel of the treadmill. feels high quality
- the remote is easy to use and responsive. it came with a battery!
- after two hours straight of use, nothing troubling came up. so far so good!
Emili C.
The mat started coming apart today and we've had this for only 6 months, used it maybe every other week for a half hour at low speeds. I wish we would've invested in something with an actual warranty.
Jess M.
Cracking piece of equipment. Folds away nicely. Very quiet. Easy to use. Love it
feng g.
I noticed there are a lot of black dust on the pad and the floor after I used it. After I used it a few times, I started to sneeze and cough. I realized I'm inhaling the dust, which is harmful for my health. The dust situation is getting worse everyday. I decided to return it. It is still under 30 days free return, but support never got back to me. Very disappointed.
Courtney K.
We've been using this around our office and it's been a BIG hit! I'm sure it will be even more popular during the cold winter months!
Lindsay B.
So happy with my walking pad! The weather has been terrible and I haven’t been able to walk outside. I don’t have enough room in my house for a treadmill. When I saw how these walking pads fold up, I was so excited. When not in use, I tuck it into a corner. When I’m ready to use it, it slides out easily, I unfold it, plug it in, and it’s ready to go. I set up the app but don’t use it, I just use the remote. The walking pad feels sturdy. The only negative I could say is that the speed options are in .5 increments. I’d prefer .1 increments but it’s not a big deal. Overall, I rate it 5 stars.
Brian F.
Never received my order, and customer service doesn’t answer my emails
Alex T.
Do not recommend this company. Have not received my treadmill after several weeks of waiting. They have ignored my emails and not followed up with a resolution after several phone calls. A very poor customer service experience all around.
Morgan B.
It broke after 2 months. I contacted customer service and got no reply. Will be reporting to BBB.
Terri C.
I like this. It’s smooth and quiet. Just a caution, it takes a few goes getting used to it. After the first time I had sea legs! But the body adjusts pretty quickly.
Stefan F.
The look of this pad is amazing! I’ve been using it non stop and I like it doesn’t reset every time I hop off like other treadmills. The folding feature is fantastic. I hope it is durable!
Deborah K.
I like it very much. It works great but I wish the app was able to connect with my Apple fitness app. That would be great! Other than that it’s superb!
Nelia B.
Feels unsafe as there is nothing to hold onto (such as a bar like some other walking pads). Exchanged it for a more expensive one but they still make you pay $80 to ship it back. Do your research first and don't buy it unless it's a free return/exchange.
Nelia
Jane D.
I am so pleased with my purchase - it is exactly what I have been looking for. Its sleek design is a perfect fit for my home office and it provides a smooth, comfortable walk. I find myself getting on it several times a day - no excuses for not reaching my step goals and I find I far surpass it most days. If your on the fence, buy it - you won’t be disappointed. If there is one drawback, it’s the instructions. I had to do a quick google search to look at other customer comments to get answers to my questions.
vilicia k.
I liked the walking pad initially, used it every Monday-Friday. This afternoon the remote stopped working even after changing the battery. Wish I could get a refund.
Tineke S.
Good size for training in the house. Also good size for store.
Susan S.
I am a recent breast cancer survivor and working from home. My walking pad is helping me through recovery. Thank you
Todd S.
I’ve been waiting to post a review. I love it! I’ve been using it Dailey to walk 10k steps. First week I am down 5 pounds. It does glitch out something when starting it after taking a break. If you turn it off and back on it is good to go.
Claudia P.
I'm a Functional Health Coach and work from home. I walk my dog 2-3 times per day but realized I was sitting quite a bit for client work, client calls, etc. I struggle with chronic body pain that flares when I sit for too long or have extended periods of inactivity. Since using the walking pad, I'm getting more movement (so hitting over 10K steps per day), have less body pain, am more regular and even lost some weight. I recommend it to all my clients and online community.
Crystal S.
I love my new C2 WalkingPad, it is quiet, durable, and gets the job done. The only drawback is it arrived with one side of the mat frayed and I worry about it unraveling, so far it is holding up well.
Denise B.
I love my treadmill! It’s perfect next to my bed and since no rails no one could ever notice it on the floor. It works wonderful. I love how it keeps track of my steps and changing speeds is just a click on the hand held device. It’s the best piece of workout equipment I’ve ever purchased!
Nelson C.
This treadmill is perfect. Small and can hide it when you want to. Quiet for zoom meetings and durable.
Robert J.
It is great. Thanks!
Petr R.
It says, it's silent - it's not.
It may be silent by itself, but when being used it's not much quieter than a vacuum cleaner listened from the other room. You can hear the motor struggling whenever you take another step. (I weight 73kg)
It's hard to focus on your work when listening to constant belt friction and motor struggling.
Foldability is nice but when you can't store it verticaly it doesn't save that much space.
The beeping could be much quieter or at least option to turn it off would be nice.
Automatic mode is weird it instantly goes to running speed and when you step behind the half of the belt it stops...
I would rate it more positively, if I didn't buy it hoping, it would be more quiet.
michele A.
This walking pad C2 has been the best addition to completing my health journey!! It's stable, it's easy to use and is portable!! I love it!! Thanks so much for such a wonderful product!!
Michelle R.
Purchased and it runs alright, a little loud, but compact for my apartment. My rating is because the remote broke a month after purchasing.
Astrid M.
I made my order back on April 10th. I was so excited to get my Walking Pad! 9 days later, I received a lounge chair instead. While support has been responsive, the process of me getting my actual order has been extremely slow and inefficient. Disappointing experience, so far.
Christine C.
Great product while working. Love it!!
Travis H.
i like it a lot i like how it folds up and can put it put of the way when i don't need it and i can put it anywhere when i do need it
Melissa J.
I really like this for working from home. It's easy to get moving and work at the same time. Great for winter when you cant really go outside.
Heidi T.
Great product. I have used it for two weeks. Easy set up.
Patricia G.
Arrived on time, easy set-up, quiet, and convenient to use.
Karine G.
Great customer service!
I had a problem with the treadmill and when I contacted the company for an exchange, they offered me several alternatives and they ended up sending me a new treadmill.
It was done very quickly and they were there to help me find a solution. I'm really very satisfied, it's rare to have such good after-sales service and to have the impression of talking to a human and not to a robot who treats you like a number.
Thanks to Anni for her good work
GLADEN L.
I have the C2 walking pad. I cannot give 5 stars rating because I’m having a hard time connecting it to Bluetooth. I watched at you tube just to follow the instructions but still won’t work. I also wish that there’s at least handle on both sides of the walking pad so it will be easier to move it or put it away. With my back problem, it’s hard to bend all the way down to pick it up and move it somewhere, for me, it’s kinda heavy!
Elyse R.
It broke within 2 weeks of receiving and just using a couple of times.
I'm working with customer service to get replacement parts sent out.
Joanna M.
This is the JANKIEST product I've ever purchased. It randomly turns out without me powering it on, and is SO LOUD - impossible to use without headphones and certainly not on a work call. Don't recommend - find a better product.
leah
I started working from home last may and the last 10 months i felt myself getting lazy and tired to workout before or after work. today was my first day on and I felt amazing! got in a little over 2 miles in under 2 hours and can only imagine the next few weeks! (wasn't trying to push too hard the first day). i felt more energetic as it was after lunch and helped me get through the day. Best investment!
Annmarie H.
Love this! Love being able to walk when everyone is asleep and i can read or watch my shows.
Sarah E.
Love my walking pad! It's great for getting in my daily steps, especially right now with allergy season. If I could change one thing, I'd love to be able to change the speed in increments of .1 instead of .5. Other than that, great purchase! Highly recommend.
Moe G.
It works fine through the app but the physical remote control doesn't seem to work...
Claudia F.
I spend a lot of hours on meetings and long working days. I was feeling bad about just sitting for 4-5 hours straight and not having more time to exercise. Now I use the walkingpad for some of the meetings throughout the day. Averaging 3 miles p/day and hoping to up the number. It helps me even have a better mood and handle stress better.
Heather M.
It’s okay, super convenient and easy to setup. It’s way heavier than expected and much louder than I thought. Considering returning for these reasons.
ashley m.
Easy to set up, easy to use. Pretty quiet when you level it! All and all, happy
Debika P.
It arrived in a timely manner. I use it at work and it's been really easy to use. it's a little hard to move around but otherwise it's great.
Rachel M.
I love, love, love this walking pad! It’s the perfect solution to meeting my steps in an otherwise sedentary desk job! The best thing is that it saves me time at the gym. I can strength train and go home. I am hoping this is the missing piece to meeting my fitness goals. I got 7.56 miles in today. Extra bonus is that it helps me stay more focused ! Weights✅Diet✅steps✅
Steve D.
Major design flaw IMO. This is supposed to be ideal as an under desk treadmill, but the power switch is on the front end of the unit which would be under the desk. I have to crawl on my knees under the desk each time to turn it on.
Laura k.
Have loved how easy it is to hop on my Walking Pad throughout the day and get in steps!
